Returns & Exchanges

At Esther & Mila, we want you to be completely satisfied with your beauty ritual, which is why we offer a 30-day return window for most products. If a formula doesn't suit your skin, we are committed to making it right through a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring that bottles are tightly sealed to prevent leaks during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, your refund will be processed to your original payment method within 5 to 10 business days.